About Us Marchioness.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@marchioness.co.uk.

Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from outside Great Britain, place your order and your credit card company will convert the transaction to your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet.

Shipping And Handling All goods are dispatched direct from our stores. UK shipping is via the UK postal service. Outside the UK, international carriers are used.

Delivery Schedule We will deliver your order immediately.You should normally receive your order within 7 working days . International orders are generally received within 14 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges Goods for delivery to the United Kingdom and other countries within the E.E.C will be subject to V.A.T.at a rate of 17.5%.No U.K.taxes will be levied on goods destined for other countries. Your customs service may levy an import tax as the goods arrive in your country.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us on sales@marchioness.co.uk. Alternatively, you can call on(+44) 1274 832185 or fax us on (+44) 1274 832646 or write to us at Marchioness, Halifax Road, Bradford BD13 4EZ, West Yorkshire, UNITED KINGDOM.

Privacy Policy Marchioness does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Remittance Terms Sales terms are strictly payment with order (via a current credit or debit card), or by cheque sent directly to us. Orders will be released upon clearance of the cheque or card transaction.